Slam the Boards is an interesting information literacy teaching tool. I can't however see its immediate application in our organisation. We already have in place several electronic communication channels which are client specific. The budgetary constraints determine the scope and geographical service area and the Internet communication opens the doors to the wide public, far beyond our client target. For this type of service to be effective, it would be necessary to address the proper staffing issue. I believe that there is a danger for this service to be mistaken for another form of Inquiry Service (which we already have well established via Ask the Librarian, and the Online Information Request Service). The only function that social networking type of an operation could possibly play is the very basic first port of call directional communication. I also can't find any real significance of answer evaluations. There could be some room there for the customers to provide feedback on the service operations and the rating and reviewing of the collections.
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